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Province of South Cotabato

DTI SoCot Launches Consumer Rights Campaign

Koronadal City, South Cotabato – In line with the celebration of the Consumer Welfare Month with the theme “Sustainable Consumer in the New Normal,” the Department of Trade and Industry (DTI) South Cotabato conducted the Grand Launching of the Consumer Rights AVP dubbed as #PursigidoCampaign2020 on October 5, 2020.

This project is in collaboration with the Consumer Organizations of South Cotabato or The advocacy campaign aims to empower the consumers to know and exercise their rights amidst circumstances.

One of the challenges is all about embracing the responsibility of being part of the bigger picture– being the primary forerunners towards attaining self-sustainable economy despite the pandemic.

As stated by Mr. Rictoniel T. Reginio, OIC Provincial Director of DTI South Cotabato:

“Ang pagbibigay serbisyo sa mga konsumer ay isang walang-katapusang katungkulan. Ang kanilang mga karapatan ay dapat patuloy na pinahahalagahan sa lahat ng pagkakataon. Ito ay mas lalong binibigyang-diin sa panahon ng kagipitan. Kaya kami po ay nananawagan sa lahat na tayo ay maging mapagbantay upang hindi natin maisantabi ang kapakanan ng ating mamimili.”

The Eight (8) Basic Consumer Rights are the following:

1) Right to Basic Needs, which guarantees survival, adequate food, clothing, shelter, health care, education and sanitation. With this right, consumers can look forward to the availability of basic and prime commodities at affordable prices and good quality.

2) Right to Safety—the consumer should be protected against the marketing of goods or the provision of services that are hazardous to health and life.

3) Right to Information—the consumer should be protected against dishonest or misleading advertising or labeling and has the right to be given the facts and information needed to make an informed choice.

4) Right to Choose—the consumer has the right to choose from among various products at competitive prices with an assurance of satisfactory quality.

5) Right to Representation—the right to express consumer interests in the making and execution of government policies.

6) Right to Redress— the right to be compensated for misrepresentation, shoddy goods or unsatisfactory services.

7) Right to Consumer Education  — the right to acquire knowledge and skills necessary to be an informed customer.

8) Right to a Healthy Environment—the right to live and work in an environment which is neither threatening nor dangerous and which permits a life of dignity and well-being.

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