Official Website

Province of South Cotabato

Resort owners undergo Filipino Brand of Service Excellence training

CITY OF KORONADAL  — Two (2) batches  of resort owners underwent Filipino Brand of Service Excellence or FBSE training held at Viajera Hotel and Resto here sponsored by the Arts, Culture, Tourism and Museum (ACTM) unit – Promotions and Marketing Section headed by Tourism Operations Officer I Francisco Cerbo Jr last November 25 – 26.

          Resort owners that trained on Day 1 were from LakrSebu, Polomolok, Sto. Nino and Surallah, while Day 2 resort owners came from  LGUs TTampakan, Tantangan and Tupi.

          Ralph Buendia, a Department of Tourism (DOT) XII accredited trainer and micro-entrepreneur conducted the 2-day FBSE training. Topics discussed with the participants were Service Excellence, 7Ms of Filipino Values, Undertanding Guests Needs and Service Recovery.

          Earlier this year, 2 batches of resort owners were likewise trained on FBSE by Buendia on the same venue coming from Lake Sebu, Tantangan, Tboli. Banga and Norala.

          Cerbo disclosed that they plan to train at least 80 resort owners on FBSE particularly those who are new in the business within the province.




Follow South Cotabato

Governor Press Release

Recent News

Latest from Facebook

You may also like